Privacy Policy

This document is an electronic record under the Information Technology Act, 2000 and rules made thereunder, including provisions pertaining to electronic records as amended by the Information Technology Act, 2000. It is generated by a computer system and does not require any physical or digital signature to be binding.

Arnixy Fintech Pvt Ltd ("Arnixy", "we", "us", "our"), a company incorporated under the Companies Act, 2013, with its registered office at Shop No. 23, 1st Floor, Astha City Centre, Sakchi, East Singhbhum, Jamshedpur, Jharkhand, India, 831001, owns and operates this website and the associated software panel and APIs (together, the "Platform").

1. Our commitment to your privacy

Data protection is a matter of trust, and we treat it accordingly. This policy explains how we gather, use, disclose and protect information as part of the normal operation of our B2B software resale and API resale services. By registering on or using the Platform, you acknowledge and accept this policy, and you consent to our use and disclosure of your information as described here. You also authorise Arnixy and its partners to contact you by call, SMS or email regarding your account and our services.

This policy may change from time to time without prior notice. Please review it periodically to stay informed of any updates.

2. Who this policy applies to

For the purposes of this policy, "users" (also "you", "your") means any person or business accessing the Platform or availing services through it, including resellers, their downstream network, and any third party interacting with the Platform.

3. Information we collect

When you register as a reseller, integrate our APIs, or use our software panel, we collect the information needed to provision your account, support your integration, and comply with applicable regulation. This may include your name, business name, mailing address, phone numbers, email addresses, bank account information, Aadhaar details, PAN details, and any other information required to deliver the requested service, including information gathered during e-KYC or due-diligence processes.

We also collect non-personally-identifiable information about visitors to our website and API console, such as referral URLs, IP addresses, browser information and usage patterns — some of it through cookies. You may configure your browser to reject cookies.

4. How we use your information

We use your information to provision and support your reseller account or API integration, resolve disputes, troubleshoot issues, detect and prevent fraud, collect amounts owed, measure interest in our services, and inform you of service updates. We do not sell, rent or trade your personally-identifying information. We may share it with affiliates and contracted service providers (such as customer support or analytics vendors) strictly to operate the Platform.

You may opt out of promotional communications at any time by using the unsubscribe link in any email or by writing to us. You can update your account information at any time through your panel or by contacting us.

5. Disclosure of information

• We disclose information to a third party only with your prior permission.
• Prior permission is not sought where you have already agreed to disclosure by contract.
• Prior permission is not sought where disclosure is required to comply with law.

Should our information practices change in ways not previously disclosed, we will notify you before using your data for those new purposes and provide the ability to opt out. You may request access to the information we hold about you by writing to arnixinfotechpvtltd@gmail.com.

6. Security

We use industry-standard encryption when transmitting and receiving data exchanged with the Platform, and follow the security standards set out under the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practices and Procedures for Sensitive Personal Data or Information) Rules, 2011.

7. Advertising

We may use third-party advertising providers to serve ads when you visit our website. These providers may use non-identifying visit information (never your name, bank account, Aadhaar or PAN details) to serve relevant ads. We do not control their privacy practices, so please review them independently.

8. Links to other sites

Our website and panel may link to third-party sites that collect information about you. Arnixy is not responsible for the privacy practices or content of those linked sites.

9. Amendments

Arnixy reserves the right to revise this policy at any time without prior notice. Please check back periodically.

10. Grievance officer & contact

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Nodal Desk are published below.

Arnixy Fintech Pvt Ltd
Shop No. 23, 1st Floor, Astha City Centre, Sakchi, East Singhbhum, Jamshedpur, Jharkhand, India, 831001
Available Monday–Friday, 10:00 AM–6:00 PM IST
Email: arnixinfotechpvtltd@gmail.com
Phone: +91 99554 90170

If you feel the Platform is not adhering to this policy, or wish to stop receiving communications from us, please write to us at the email above.

Any dispute relating to this Privacy Policy is subject to the Terms & Conditions of the Platform, and both parties submit to the exclusive jurisdiction of the courts at Jamshedpur, Jharkhand.